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How to Close Out a Client Review Round Cleanly and Lock the Approval

A review round is not finished when the last comment lands. Here is a clean close-out routine: confirm the decision, export the feedback, lock the version, and archive the record so nothing reopens by accident.

The clean way to close out a client review round is to finish with four things in writing: a clear Approve or Request Revisions decision on the exact version, an exported copy of every comment, a locked version history, and an archived approval record. Do those 4 steps and the round stays closed, instead of quietly reopening 2 weeks later when someone finds an old email thread.

Most editors treat the last comment as the finish line. It is not. A client who wrote looks good on Tuesday can forward the cut on Friday, collect fresh opinions, and reopen scenes you already fixed. A proper close-out turns a loose conversation into a recorded decision that protects your schedule, your invoice, and your delivery date.

What does it mean to close a review round?

Closing a round means the review window for that version has ended and the outcome is recorded. Either the client approved the version, which locks it as the basis for delivery or for the next stage, or the client requested revisions, which produces one agreed list of changes and ends open-ended commenting. Until one of those 2 outcomes is recorded, the round is still open, no matter how quiet the thread has gone.

With File Approved, reviewers open one link with zero logins or accounts, leave timecoded comments on video, drop pins on PDFs and images, and click Approve or Request Revisions. New versions upload to the same link and prior rounds stay intact in version history, so closing a round seals the discussion instead of deleting it.

How do you confirm the decision so it sticks?

Ask for the button, not a vibe. A message that says nice work is encouragement, not approval. Reply once, politely, and point the client back to the review link: please click Approve on version 3 if this is the cut you are signing off, or Request Revisions with the changes listed if it is not. That single click matters because an approval in File Approved produces a timestamped certificate that records the reviewer, the time, the file, and the version as the written record of sign off.

Name the consequence in the same note. Approving this version locks the edit, and any later change starts a new version and, where your agreement says so, a new revision round. It mirrors how agencies such as Envy Creative handle video sign off, and most clients prefer one clear gate to a week of maybes.

Why should you export the feedback before you move on?

Because comment threads are easy to lose. Access changes, and 3 months later a client will swear they never asked for the change you are looking at. Exporting feedback as Markdown gives you a portable copy of every timecoded note that lives with the project files, not inside one app or inbox, and it settles most memory disputes before they start.

Name the export with the project, version number, and closing date, and pair it with the approval certificate. Together they answer the questions that come up later: who decided, what they decided, which version they saw, and what they asked for first.

How do you lock the version and start the next one?

Treat the approved version as read only. Never overwrite it or swap in a corrected export under the same name. Upload every later change as a new version on the same link, so the history shows a clean chain: version 2 was reviewed, version 3 was approved, version 4 exists only because the client requested a change after approval.

This is also where plan limits become practical rather than theoretical. The free plan is $0 forever and includes 1 active review link, 10 GB of storage, all native viewers, timecoded comments and annotations, and one click approval with a certificate, which is enough to close out one live project properly. Pro is $25 per month with unlimited review links, 5 TB of storage, multi-file approvals with gallery view, and client downloads, with extra storage at $10 per month per 1 TB block. A studio juggling 6 or 8 open rounds at once needs that headroom, because a sloppy close-out usually starts as a storage or link juggling problem.

What belongs in a 10 minute close-out checklist?

  • Decision recorded: Approve or Request Revisions clicked on the exact version, not just praised in a message.
  • Certificate saved: the timestamped approval record filed with the project.
  • Feedback exported: comments saved as Markdown with project, version, and closing date in the file name.
  • Version locked: the approved file left untouched, with any later change uploaded as a new version.
  • Next step stated: one sentence to the client confirming what happens now, delivery, the next stage, or the agreed revision list.

Run that list every time, even on small jobs. The jobs that cause trouble later are rarely the big formal ones. They are the quick favours and the social cut approved in a chat message at midnight.

Frequently asked questions

What if a client approves in email instead of on the link?

Thank them, then ask them to confirm with the Approve button on the version they reviewed. An email does not tie a named reviewer to an exact file and version the way the timestamped certificate does, and that link is what you will need if the decision is ever questioned.

Can I close a round that covers more than video?

Yes. File Approved uses native viewers for video, PDF, audio, images, Office docs, and code, so a video, a poster, and a caption document can close out on one link with one approval record covering the package.

What should I do if a client reopens an approved round?

Be friendly and factual. Show the certificate and version history, confirm the approved version is still intact, and treat the new request as a new version and a new round. Most clients accept that immediately once they see their own recorded approval.

A review round ends with a record, not a last comment. Confirm the decision, export the notes, lock the version, and file the certificate, every time. Set up that routine on File Approved and your approved work will stay approved.