Help Center

Getting notified when a reviewer opens your link

File Approved can send you an email the first time a reviewer opens any of your review links.

To turn this on: Go to Settings and find the Notifications section. Toggle "Notify me when a reviewer opens my link" to on.

You will receive one email per request per reviewer the first time they view the file. You will not be emailed on subsequent views from the same reviewer.

This setting is off by default. You can toggle it on or off at any time and the change takes effect immediately for all future views.

Note: this notification fires when the reviewer submits their identity information and opens the file, not when they leave a comment or make a decision. For comment and approval notifications, those are always sent automatically.